The story in one line

Every office clocking in. One record. Straight into payroll.

This client is one of the most established business setup advisory firms in the Middle East, supporting aspiring entrepreneurs and SMEs since 2010, with more than 750 employees across the UAE. In 2017, the firm implemented HROPAL to manage its human resources and bring proper time management to a workforce spread across several offices. Net Solutions DMCC and Elixir Global delivered the implementation across Personnel, Payroll, Employee Self-Service, and Time & Attendance. This case study covers how attendance was captured at every location and carried through to payroll without manual reconciliation.

The Challenge: Tracking Attendance Across Multiple Offices and Getting It Into Payroll

With 750+ employees working out of several UAE offices, attendance was the pressure point. Clock-in and clock-out data had to be captured consistently at every location, exceptions such as late arrivals and missing punches had to reach the right supervisor, and the approved result had to reach payroll accurately. The firm needed employee data, benefits, compensation, leave, and attendance to sit in one system rather than being reconciled by hand each cycle.

The HROPAL Solution

Net Solutions DMCC and Elixir Global designed and implemented HROPAL across the firm’s HR operation. The deployment included:

• Employee data, benefits, compensation, leave, and attendance fully automated within HROPAL.
• Core HR processes running through the platform, including employee onboarding, payroll, asset management, document management, alerts, attendance tracking, and project timesheet tracking.
• HP 4000 attendance terminals installed across the firm’s UAE offices, so every site captured attendance the same way.
• All devices integrated with the HROPAL database, so daily clock-in and clock-out data for every employee lands directly in the system.
• Exception reports for late arrivals, missing punches, and similar cases, with Time & Attendance supervisors given access to resolve them through approvals and workflow.
• Extra hours and overtime calculated automatically against the business rules configured in HROPAL, with approved attendance and overtime transferred to payroll.

Results

• Attendance is captured at every office through integrated terminals feeding a single HROPAL database.
• Exceptions reach the right supervisor, with late arrivals and missing punches surfaced in reports and cleared through approvals and workflow.
• Overtime is calculated by rule, not by hand, using the business rules configured in HROPAL.
• Approved attendance and overtime flow straight into payroll, removing the manual reconciliation step between the two.

Attendance captured at every office, exceptions cleared by the responsible supervisor, and overtime calculated by rule, all the way through to payroll.

Business setup advisory implementation · Delivered by Net Solutions DMCC and Elixir Global, 2017

Why HROPAL

• Attendance hardware integrated directly with the HR database, so device data lands in the system rather than in a separate file.
• Overtime and extra-hours rules configured to the business, then applied consistently across every location.
• One platform from onboarding through to payroll, in production with this client since 2017.
• Proven at scale: HROPAL supports 500+ organisations across 60+ countries and is available in 13 languages, so the same platform grows with the business as it enters new markets.