How an Oil and Gas Services Company Runs HR and Payroll for 7,000+ Employees Across 14 Countries

The story in one line

Fourteen countries. Onshore and offshore. One HR system.

14Countries
7,000+Employees
7Modules Deployed
2021Live Since

This client is a multinational oil and gas services company with more than 7,000 employees across 14 countries, working both onshore and offshore. In 2021, the company set out to bring its HR and time management onto a single system, and appointed Net Solutions DMCC and Elixir Global to implement HROPAL across Personnel, Payroll, Employee Self-Service, Time & Attendance, Timesheet, Employee Appraisals, and Training & Career Development. This case study covers how a dispersed onshore and offshore workforce was brought onto one platform, and what was automated in the process.

The Challenge: One HR System for a Workforce Split Across 14 Countries, Onshore and Offshore

Oil and gas workforces are difficult to administer centrally. Employees are spread across operations in 14 countries, rotate between onshore and offshore assignments, and are billed against different projects, which makes attendance, timesheets, and payroll harder to reconcile than in a single-site business. The company needed employee data, benefits, compensation, leave, and attendance to sit in one system, with self-service and approvals that worked wherever an employee happened to be posted.

The HROPAL Solution

Net Solutions DMCC and Elixir Global implemented HROPAL across the full HR scope for both onshore and offshore employees. The deployment included:

  • Employee data, benefits, compensation, leave, and attendance automated in one system for onshore and offshore staff alike.
  • Core HR processes running through HROPAL, including employee onboarding, payroll, asset management, document management, alerts, attendance tracking, and project timesheet tracking.
  • Employee Self-Service handling everyday requests online, covering leave requests, HR letter requests, loans and advances, and travel requests.
  • The HROPAL workflow engine approving those requests online through a flexible workflow design tool.
  • A complete Training and Career Development module that lets HR build an employee Career Development Plan directly in the system.
  • An online Learning Management System with psychometric testing, so employees complete a self-assessment first and then sit the online test.

Results

  • 7,000+ employees across 14 countries are administered from a single HR platform rather than country-level records.
  • Onshore and offshore workforces run on the same system, with attendance and project timesheet tracking captured in one place.
  • Routine HR requests moved to self-service, with leave, HR letters, loans and advances, and travel requests approved online through the workflow engine.
  • Career development became a system process, with Career Development Plans, an online LMS, and psychometric self-assessment built into HROPAL.

Seven modules, 14 countries, and a workforce that moves between onshore and offshore postings, all administered from one HR platform.

Oil and gas services implementation · Delivered by Net Solutions DMCC and Elixir Global, 2021

Why HROPAL

  • Designed for multi-country workforces where each operation has its own payroll and statutory reality.
  • Timesheet and project tracking built into the same system as payroll, which matters when labour is billed to projects.
  • Training, career development, and appraisals handled in-platform rather than through a separate learning tool.
  • Proven at scale: HROPAL supports 500+ organisations across 60+ countries and is available in 13 languages, so the same platform grows with the business as it enters new markets.