Employee Request Tracking - Centralized ESS Request & Approval Workflows
Give employees a simple, transparent way to submit, track, and manage all workplace requests from HR letters to asset requests, shift changes, reimbursements, and more through a modern Employee Self-Service (ESS) platform.
HROPAL’s Employee Request Tracking System centralizes every employee request into one structured, easy-to-use platform. Instead of emails, phone calls, or paper forms, employees raise requests directly through the ESS portal or mobile app, while managers and HR teams approve them through configurable workflows.
Key Features of Employee Request Tracking
Specific Capabilities built for operations, compliance, and employee experience.
Unified request dashboard
Employees track all their HR, IT, payroll, and administrative requests in one place.
Multi-level approvals
Multi-step approvals or workflows involving managers, HR, Finance, IT, or Operations.
Custom request templates
HR letters (salary certificate, employment letter), Shift change, Travel or reimbursement
Configurable workflows
Set rules for each request type based on department, grade, location, or region.
Better approval visibility
Employees always know whether their request is: Under Review, Approved, Rejected.
Attach digital documents
Employees can upload documents or supporting files for quick validation.
Mobile app tracking
Employees submit and track requests instantly through iOS and Android.
Role-based access
HR, IT, Admin, Payroll, and Managers see only the requests relevant to them.
Analytics & reporting
Identify request volumes, bottlenecks, approval delays, and team workloads.
See Employee request Tracking in action
Tell Us a bit about you and we'll schedule a personalized walkthrough.
- Fast setup. No commitment
- Tailored to HR, IT, and leadership
- Covers compliance and global rollout
See Employee Document Management in action
Tell Us a bit about you and we'll schedule a personalized walkthrough.
- Fast setup. No commitment
- Tailored to HR, IT, and leadership
- Covers compliance and global rollout
Business Outcomes You Can Measure
Why IT maters to HR, IT, leadership, and employees.
HR Professionals
- Manage HR letters& queries
- Standardize approval flows
- Reduce manual interactions
Line Managers
- Approve requests on the go
- Take clear actions
- Increase Team Productivity
Finance Teams
- Receive structured requests
- Reduce errors in payroll
- Maintain a clean request trails
Employees
- Track in ESS dashboard
- Receive instant updates
- Submit requests Via App
Compliance with your local Labor Law
Employees can submit, track, and manage requests with real-time updates, single or multi-level approvals, and mobile access.
- Localized approval policies
- Role-based requests
- Secure data handling
- Digital logs for audits
SSO/AOIs
Integrations
Whether a company has a simple single-level approval or a multi-layer workflow involving multiple departments, HROPAL ensures every request moves accurately, efficiently, and transparently.
FAQs
Short answerd to common questions. Ask us more during your demo
Anything! HR letters, reimbursement requests, shift changes, payroll queries, asset requests, etc.
Yes. You can configure simple or multi-level workflows for every request type.
Yes, through email, web notifications, and the HROPAL mobile app.
Absolutely! Finance, IT, Payroll, Admin, Operations, and Facility teams can receive and process requests.
Yes, every action, comment, and approval is fully logged for compliance.